Welcome to Pure Form Wellness (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect information when you visit our website pureformwellness.com or contact us via WhatsApp. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, and WhatsApp messages you send to us for product inquiries or consultations.
- Usage Data: Pages visited, time on site, device type, and browser information (collected via analytics tools, if enabled).
- Voluntary Information: Any details you share when reaching out to us, such as health goals or product preferences.
2. How We Use Your Information
We use the information we collect to:
- Respond to your product inquiries and provide consultation.
- Process your orders and coordinate delivery.
- Improve our website content and user experience.
- Send relevant product updates or offers, only if you have opted in.
- Comply with applicable legal obligations.
3. WhatsApp Communications
When you contact us via WhatsApp, your messages are handled through WhatsApp’s platform and are subject to WhatsApp’s own privacy policy. We use these communications solely to respond to your inquiries and process orders. We do not share your WhatsApp contact with third parties without your consent.
4. Cookies and Tracking
Our website may use cookies and similar technologies to understand how visitors interact with our site. These may include:
- Essential Cookies: Necessary for basic website functionality.
- Analytics Cookies: Used by tools like Google Analytics to understand site usage (if enabled).
- Marketing Cookies: Used by tools like Meta Pixel for advertising (if enabled).
You may disable cookies through your browser settings; however, some features of the website may not function as intended.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With delivery or logistics partners to fulfill your order.
- With analytics service providers (e.g., Google Analytics) in anonymised or aggregated form.
- When required by law, regulation, or government authority.
6. Data Security
We take reasonable steps to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us only through official channels (WhatsApp or our website).
7. Children’s Privacy
Our website and products are not directed at children under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., WhatsApp). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your personal data.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us via WhatsApp at +91-89299 22078.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the website after changes constitutes your acceptance of the updated policy.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please reach out:
- WhatsApp: +91-89299 22078
- Address: Khasra No-870, Plot No-120, S/F, Front Side, Village-Nawada, Sewak Park, Uttam Nagar, New Delhi – 110059